Built for the bench.
Engineered for growth.
Fixly replaces your calendar, your invoicing software, and your messy whiteboards with one single, automated booking system.
Smart Intake & Client Portals
Stop double-booking yourself and answering "is it done yet?" phone calls. Fixly provides your customers with a beautiful online portal to request quotes, book appointments, and track their repairs live.
- Secure customer login and registration system.
- Customers can save their devices for faster future bookings.
- Track repair progress 24/7 with live status updates.
- Real-time updates and direct chat with your staff.
- Full support ticket system built straight into the portal.
- View and securely pay outstanding invoices online.
Admin Dashboard & Global Finance
Control your entire business from one screen. Fixly calculates your taxes, triages stuck repairs, tracks your stock, and integrates effortlessly with your global payment processors.
- Actionable metrics dashboard for revenue, taxes, and active jobs.
- Automated "Attention Needed" warnings for jobs stuck in limbo.
- Natively integrates with Stripe, PayPal, and QuickBooks Online.
- Full global tax support (UK Tax, VAT, GST, US Federal & State).
Everything else you need to scale.
Pro-level shop management tools, designed for high-volume workflows.
Calendar "Cool Down"
Prevent burnout and messy benches. Automatically insert buffer periods between appointments so your staff has time to clean up and document parts used after every job.
Mandatory Bench Fees
Protect your time. Require an upfront deposit or non-refundable bench fee at the point of booking to ensure your time is covered even if the device is beyond repair.
Inventory Control
Stop losing track of screens and batteries. Link specific parts to repair types and get low-stock alerts before you run out of your most popular components.
Centralized Management
Manage everything from one unified dashboard: view upcoming bookings, assign technicians to support tickets, and see which devices are currently on the bench.
SEO Blog Engine
Grow your local presence. Use the built-in blog engine to write about common device issues and capture organic Google search traffic from local customers.
Finance & Invoicing
Turn repairs into revenue. Instantly generate professional PDF invoices that customers can pay directly through their portal via Stripe or PayPal.